Lost in the healthcare phone maze? These 5 strategies are your exit route.
In 2025, booking space travel on Blue Origin can feel simpler than reaching your cardiologist. In my work running a healthcare advisory firm, one of the biggest frustrations for patients that we see is the endless game of “press 1 for this, 2 for that” — only to end up on hold, transferred or hung up on. I consider this high-stakes phone tag that begs for a communication strategy. By mastering a few simple…
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News Source: www.forbes.com

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